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Singer Futura 150

Getting Error 15 When Trying To Embroider

Singer FUTURA machines report the hoop attached to the computer only one time: when the FUTURA program is started. If there is no hoop attached, the program assumes the large hoop is mounted. To use a different hoop than the one that has been detected, it is necessary to change the program's setting before embroidering (see below procedure, Step 4).

There is a correct sequence to set up FUTURA machines for embroidery. Preparing to embroider out of sequence will cause the computer to display error 15 if the small hoop is used.

Carefully follow these steps to set up for embroidery on Futura machines:

  1. Turn the FUTURA machine on, without the hoop attached.
  2. Attach the hoop that you intend to use.
  3. Now open the FUTURA program. The system detects which hoop is on the machine.
  4. If the Large Hoop is on the FUTURA, but it is desired to change to the Small Hoop, remove the Large Hoop and replace with Small Hoop.
    However, before selecting a design, it is necessary to go to the Main Menu and select Tools>Select Hoop, then choose Small Hoop. (The same is true for moving from Small Hoop to Large Hoop, once the program has been opened).
    Changing back and forth between hoop sizes can cause FUTURA to get 'confused'. It is recommended to use the procedure described in Steps 1 through 3.

Note: If the FUTURA machine is turned on with the small hoop already attached, the Start Button on the sewing machine will flash red. It will not be possible to proceed unless the machine is turned off, the hoop removed, and then the above steps followed in correct sequence.

Still Getting Error 15

If carefully following the steps does not solve the problem, the Futura may have a bad hoop sensor. Contact Singer directly at (800) 4-SINGER -- (800) 474-6437 -- for additional help.


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