FREE Shipping on orders $29 and up.

Most orders are processed and shipped same day. Orders placed on Friday after 3pm, Saturday, or Sunday are processed on Monday. Processing and shipping does not take place on weekends or holidays.

Within the continental United States (the contiguous 48 states), Shipping is FREE to customers on orders over $29. Orders being shipped to Hawaii, Alaska, Canada, APO's, FPO's and DPO's are not eligible for free shipping. Also, the free shipping policy does not apply to large or heavy items that require special shipping methods such as assembled industrial sewing machines and some sewing cabinets.

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60 Day Money Back Guarantee!

With every purchase at SewingMachinesPlus.com we offer a 60 day money back guarantee. This means that for any reason you are not satisfied with your purchase you can call us and return it for a refund. We are so confident you will love your purchase we have extended our money back guarantee from 30 days to 60 days.

No other authorized dealer stands behind the products they sell like we do. It is a very simple motto we live by, "YOU’LL LOVE IT, OR YOUR MONEY BACK". You won’t find this anywhere else; this is our own unique mission statement that we have developed over 40+ years of being in the sewing machine business.

We know what our customers want and know what makes them comfortable. It is important that you feel confident when making a purchase that you will be taken care of after the purchase in case you are having doubts, or in very rare cases something went wrong with your order.

To return an item for any reason, simply contact us via phone or e-mail returns@sewingmachinesplus.com and explain to us why you wish to return the item. We will issue a Return Merchandise Authorization (RMA) number, along with instructions on returning your purchase. Please do not try to return an item without a Return Authorization Number; as different products must be returned to different locations.

General Returns
  • Unopened Merchandise may be exchanged or refunded. "Unopened" means that the contents have not been removed from its packaging, and all factory seals are unbroken.
  • Opened Merchandise may be returned for a refund at the full sale price. Merchandise must be returned in its original factory carton (undamaged unit, Styrofoam, warranty card, instruction manual and all included accessories).
  • Shipping Costs are covered by SewingMachinesPlus.com if there is any problem with your order or the product is defective. General returns are subject to have shipping fees deducted from the refund.
  • If any machine is returned without its original factory box or missing accessories a restocking fee will be deducted from the refund..

Regarding items such as bobbins, presser feet, or any other sewing accessory that requests you to provide your machine brand and model: SewingMachinesPlus.com is responsible for all return costs incurred if the part is listed as fitting your machine and it does not.

Non-returnable Items:
  • All opened software and designs
  • All sewing cabinets, cutting tables, cabinets inserts, and quilting table extensions
  • Assembled Machine Quilting Frames
  • Dream World Sew Steady extension tables
Defective Merchandise:

If you receive an item that is defective, notify us of the problem to arrange for a refund, repair, replacement or item exchange. SewingMachinesPlus.com is responsible for all shipping/return costs incurred when a product is defective.