Fixing it Right, the First Time
Our Master Mechanics offer over 100+ years of combined professional experience. We know the care and pride our customers have in their equipment, so we take care of your machines as if they were our own. We also know that your projects are often time sensitive, which is why we work fast and efficiently in getting you back to working as quickly as possible. For walk-ins your estimated turnaround time is 3 to 5 business days.
Our technicians are also available by phone Monday - Friday to answer any questions you have and to help & advise you in any basic issues you are experiencing with your machine. Please allow 24 hours for returned calls or messages.
We Service All Popular Brands and Models of Sewing Machines,
Long Arms, Sergers, Multi-Needle Embroiderery, Quilters & Vacuums
Fix Your Own Machine With These Frequently Asked Questions and Troubleshooter
To speak to one of our experienced technicians, you can call our internet and phone HQ or if you're local, you can speak to a technician in one of our on site retail locations:
Internet & Phone HQ
800-401-8151
Monday-Friday: 6:00 am - 6:00 pm PST
Saturday: 9:00 am - 4:00 pm PST
San Marcos, CA
760-739-8222
713 Center Drive
San Marcos, CA 92069
Over 100 Years of Combined Experience and Exceptional Service
Meet our Certified Technicians
Chris Cooney, Service Center Manager
Years of Experience: 10+Year
Brand Certified Specialist: Brother, Babylock, Handi Quilter, Pfaff, Bernina, Tin Lizzie, Janome, Viking, King Quilter, Quilt EZ and Quilters Pro
Chris started his career here at SewingMachinesPlus.com working in the warehouse as a clerk then quickly moved on to become one of our expert technicians; specializing in Long Arm Quilting repairs. His favorite machine to work on are the King Quilter’s because of their robust build quality and are easy to service.
As a way to help lighten the mood of a full day of repairing machines, Chris enjoys joking around with his coworkers. He also enjoys golfing, fantasy football and is a longtime avid sports fan; mainly football.
Mario Romero
Years of Experience: 45+ Year
Brand Certified Specialist: All Brands and Models
The most memorable moment in his career is when he opened a machine and a mouse ran out. In his spare time, Mario enjoys making model trains, bowling and other sports.
As a way to help lighten the mood of a full day of repairing machines, Chris enjoys joking around with his coworkers. He also enjoys golfing, fantasy football and is a longtime avid sports fan; mainly football.
Rosendo Felix
Years of Experience: 35+Year
Brand Certified Specialist: All Brands and Models
Preferring to be simply be called "Felix"; Felix began working as a sewing machine technician several years ago through Mario's recommendation. The hugs (his favorite) and praises he gets from customers is what Felix enjoys the most out of his job and being a repair man.
Besides being a sewing machine technician, Felix enjoys Football, Tennis and Surfing as his favorite activities to do in his spare time.
Scott Young
Years of Experience: 40+ Year
Brand Certified Specialist: All Brands and Models
The father of Eric Young, Scott is by far one of the most knowledgeable mechanics in Southern California. Through his vast experience, Scott is the go to guy when it comes to answering any techincal issue dealing with sewing, quilting or embroidery machines. He enjoys making customers happy by fixing their machines so they can go back to doing what they love.
In his spare time he enjoys going fishing and camping. Scott also enjoys the fact that he gets to work closely with his son.
What machine can we help you with?
Click on the machine to see the services we provide for that machine.
*Furniture and Cabinet on-site local setup offered. $500 base price plus .58 cents per mile. *Parts not included.
Multi-Needle Embroidery or Advanced Computer Combination Machine Services
Tune Up Services Include:
Base Price: $299.99; +$100 for local on-site repairs*
Local Delivery and Setup Price: $200 plus .58 cents per mile (2-6 hrs)
- Un-Pack
- Disassemble Machine
- Diagnose
- Clean
- Blow Out
- Balance Tension
- Oil
- Install New Needle
- Reassemble
- Sew Off Stitches
- Place in Clear Plastic Bag Cover
- Repack and prepare for shipping
- Ship Out
- Hook Timing
- Needle Bar Height Adjustment
- Needle Bar Clearance
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
Computerized Sewing, Embroidery, Serger and Quilting Machine Services
Tune Up Services Include:
Base Price: $199.99; +$100 for local on-site repairs*
Local Delivery and Setup Price: $200 plus .58 cents per mile (2-6 hrs)
- Disassemble & Diagnose
- Clean Inside & Outside
- Electronic & Mechanical Inspection
- Oil and Lubricate
- Install New Needle
- Check & Adjust Feed Timing
- Remove Burs from Thread Path
- Check & Adjust Needle Bar Height & Alignment
- Check & Adjust Needle to Hook Clearance
- Check Reverse Stitch Balance
- Reassemble
- Check & Adjust Belt Tensions
- Check & Adjust Bobbin Winder
- Balance Tensions
- Sew Off Stitches with Sample under foot
- Protective Clear Plastic Bag
- Serger Threading is an Additional $15
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
Basic Mechanical Machine Services
Tune Up Services Include:
Base Price: $99.99; +$100 for local on-site repairs*
Local Delivery and Setup Quilting with Frame Price: $400 plus .58 cents per mile (2-6 hrs)
- Disassemble & Diagnose
- Clean Inside & Outside
- Electronic & Mechanical Inspection
- Oil and Lubricate
- Install new Needle
- Check & Adjust Feed Timing
- Buff and Polish Hook Assembly
- Check & Adjust Hook Timing
- Check & Adjust Needle Bar Height
- Check & Adjust Needle to Bar Clearance
- Reassemble
- Balance Tensions
- Check Reverse Stitch Balance
- Sew Off Stitches with Sample Under Foot
- Protective Clear Plastic Bag
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
Long Arm Quilting Machine Services
Tune Up Services Include:
Base Price: $249.99; +$100 for local on-site repairs*
Local Delivery and Setup Price: $200 plus .58 cents per mile (2-6 hrs)
- Disassemble & Diagnose
- Clean Inside & Outside
- Perform Electrical Inspection
- Oil and Lubricate
- Install new Needle
- Check Hook Alignment
- Check & Adjust Needle Bar Height Alignment
- Check & Adjust Needle to Bar Clearance
- Reassemble
- Balance Tensions
- Sew Off Stitches
- Protective Clear Plastic Bag
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
Industrial Machine Services
Tune Up Services Include:
Base Price: $249.99; +$100 for local on-site repairs*
Local Delivery and Setup With Stand Price: $400 plus .58 cents per mile (2-6 hrs)
- Disassemble & Diagnose
- Clean Inside & Outside
- Perform Electrical Inspection on all components like Circuit Boards and Screens
- Oil and Lubricate
- Install new Needle
- Check all sensors
- Check Bobbin Case, clean and buff out any burrs
- Check gears, motors, belts and all bobbin winders
- Check & Adjust Feed Timing
- Check Hook Alignment
- Check & Adjust Needle Bar Height Alignment
- Check & Adjust Needle to Bar Clearance
- Reassemble
- Balance Tensions
- Sew Off Stitches
- Protective Clear Plastic Bag
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
Vacuum Cleaner Services
Tune Up Services Include:
Base Price: $59.99 (Upright); +$100 for local on-site repairs*
Base Price: $69.99 (Canister); +$100 for local on-site repairs*
- New Belts - included FREE (If Applicable)
- New Bags - included FREE (If Applicable)
- Full Cleaning of your machine, including:
- Clean Motor
- Clean Carbon
- Clean Brushes
- Clean Filters
- Check Beater Bar (Brush Roll)
- Check Electric System
- Check Fans
- Check & Clean Hoses
- Check Frame & Wheels
- Check Switches & Cords
- Check Lights (If Applicable)
*Additional Labor Charges for Parts Installation & Major Adjustments. *Parts Not Included in prices.
*On-site repairs are local only and also include an additional .58 cents per mile from our location.
