Reliable Corporation ("Reliable") warrants to original purchaser of its products that every product sold
by Reliable (a "Reliable Product") is free from defects in material and workmanship for a period of one
year from the date of purchase, if properly used and maintained. Subject to the conditions and limitations
set forth below, Reliable will either repair or replace any part of a Reliable Product that proves
defective by reason of improper workmanship or materials. If the defective Reliable Product is no longer
available and cannot be repaired effectively or replaced with an identical model, Reliable shall replace
the defective Reliable Product with a current Reliable Product of equal or greater value. Repaired parts
or replacement products will be provided by Reliable on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new. If Reliable is unable to repair or replace a Reliable
Product, it will refund the current value of that Reliable Product at the time the warranty claim is made.
This limited warranty does not cover any damage to a Reliable Product that results from improper
installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply,
abnormal mechanical or environmental conditions, wear and tear resulting from normal use of the product,
or any unauthorized disassembly, repair, or modification. This limited warranty does not extend to any
indirect, consequential or incidental damages that may be suffered by a user or from the use of a Reliable
Product, including without limitation, any liability for third party claims for damage, and is limited to
the amount paid by the original purchaser Reliable Product with respect to which this limited warranty
protection applies. This limited warranty does not apply with respect to products that have been altered
or which are missing serial numbers or for products not purchased directly from Reliable or a dealer
authorized by us to sell Reliable Products.
This limited warranty is the only warranty that applies to any Reliable Product, supersedes any and all
terms that may be contained in any other document or purchase order and may not be altered or amended
except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our customer service
group at 1-800-268-1649 or at support@reliablecorporation.com. You will be required to submit an original
receipt via fax or e-mail. The receipt must reflect that you are the original purchaser, the product was
bought directly from us or from an authorized Reliable dealer and that the warranty claim is being made
within the warranty period. You will be issued a return authorization number (RA#) and asked to ship the
defective product together with proof of purchase and RA#, prepaid insured to the following address:
Reliable Corporation, 5-100 Wingold Avenue, Toronto, ON M6B 4K7. Freight collect shipments will be
refused. The risk of loss or damage in transit will be borne by the customer. Once Reliable receives the
defective product, it will initiate the repair or replacement process.