I've used Bernina Sewing Machines for 50 years and needed a new machine, but now that I'm older, with kids grown etc., I don't sew a lot, but like to have a machine for an outfit now and then or for mending/altering and other small projects. I was going to look for a used Bernina when I saw the company had a lower cost line, The Bernette, with most of the great qualities of Bernina. And I was able to buy a mechanical model that has all the feature (and more) of that first Bernina I had in 1970! It's small, and lightweight, stows on the shelf in my small home very easily and even has a self threader! And the price was a fraction of the cost of a new Bernina! No way could I turn this down!!! SewingMachinesPlus got my on line order to me in just a few days with free shipping, and when I called with a question, they were great on the phone and very helpful. I guess you could say I'm a satisfied customer. :)