For someone who has difficulty gripping and squeezing the trigger handle on other rotary cutters, this one comes as a pleasant alternative. It is easy to hold and easy to use, hence the five-star rating I give it.
However, the shopping experience with SewingMachinesPlus was less than I had hoped for. They normally have great reviews, but they have so far failed me with this purchase. First, they didn't send me the cutter I'd ordered (and paid for), they sent me a single 60mm blade. Wrong product... hey, it happens. So I contacted them and they said they'd ship out the correct product to me, and they e-mailed me a prepaid return label for the 60mm blade. I packaged up the blade, but didn't drop it off at Fedex for a few days. I was expecting to hear from SMP that the correct cutter was on the way. I have the order number in my e-mail, but no fulfillment message. And when I look on their web site, the order number shows up, but there's no product listed in the order. Anyhow, I've sent the blade back, they still have my money, and so far, no communication from SMP about the shipment of the cutter.
In the meantime, I've bought a cutter (the last one, apparently) from Walmart, and another from a seller on eBay. Both those have arrived already, and still it's just crickets from SMP. It's been three weeks since the original order.
The product is great, but I didn't get it from SMP. The shopping experience with SMP is (so far) a big fat zero from me.